Service Strategy Information

 

We are passionate about the Health and Social Care reform that is required to address rapidly changing local population demographic profiles and burden of disease, to ensure that services are appropriate, of good quality, are accessible and affordable. We are also passionate about the value that appropriate technology, information systems, estates and equipment can add to such new ways of working (especially in the current climate of financial restraints) in order to maximise value for money.

Our unique breadth of clinical, management, informatics and estates expertise draws on experience in working with a range of NHS clients over many years to deliver successful, measurable change. Through applying current, in-depth knowledge of the key drivers in healthcare, we can enable and support organisations to achieve improved productivity and quality outcomes through optimising processes, people, information, technology and estates.

The result is the ability to drive improvements aligned with business requirements by ensuring that our clients:

Ciams Delivery Process

• Have their strategic initiatives deliver the intended benefits
• Focus on the areas for change that will achieve greatest improvement
• Identify and implement best practice and value for money
• Harness the power of staff to drive changes to working processes
• Understand, value and implement appropriate information systems
• Achieve long-term benefits through skills and knowledge transfer to their staff.

Thus our primary services are aimed at providing independent, high quality, healthcare consultancy services focusing on whole system health and social service redesign in order to ensure appropriate, affordable, accessible, quality care.

Such DH, NHS, Commissioner and/or Provider services include (but are not limited to):

• Programme and/or Project Management, including:
  • PID development and delivery
  • Benefits identification and realisation
  • Stakeholder (particularly Clinical) engagement
  • Change Management
  • Communications Strategy
  • Risk Analysis and Management
  • Co-ordinated product delivery, on time, within budget and meeting quality criteria
• Business Process Redesign
• Strategic Planning and/or Implementation
  • Health Services
  • Health Informatics
  • Commissioners Investment & Asset Management Strategy (CIAMS)
• Standards review and/or development
• Quality Management
• Performance management and/or Benchmarking
• Service and/or Health Informatics reviews, redesigns and/or specifications.